Proven Refrigeration Improvement at Scale

Optimize refrigeration performance with AI & analytics.

TechAssist is the cloud-based, AI-powered refrigeration analytics system that enabled one of the largest U.S. grocers to reduce target temperature range deviations by more than 60%.

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Proven resultsReduce repairs, food loss, and energy use

Refrigeration AI platformExisting AI stack and Ask! app

Fast time to valueEasy setup, 100% cloud-based

Non-disruptiveComplements existing systems

How it works

From operational data to measurable improvement.

01
Ingest
Unify controller, work-order, energy, and operational data in the cloud in near real time.
02
Analyze
Run store, rack, case, and HVAC analytics three times a day—more than 350 million calculations.
03
Act
Empower users with issues ranked by urgency, failure risk, and impact at the fleet, store, and asset level.
04
Improve
Measure improvement at the fleet, store, asset, management, and technician level.

Platform overview

A Quick Tour of TechAssist.

Operational, not theoretical

One view of the fleet. Built for the people doing the work.

TechAssist aligns technicians, facilities teams, service providers, energy teams, and leadership around the same performance signals and priorities.

TechAssist Store Performance Analysis dashboard showing time-in-target, work orders, alerts, and equipment health — Store-level health, maintenance activity, and fleet context in one operational view.

“Use TechAssist and you will have your stores cleaned up in no time.”
Technician

“With TechAssist the entire team can easily access actionable fleet-to-asset-level analytics. Decisions are made quickly, priorities are clear, and progress can be measured.”
Facilities Management Director

“The Preventive Maintenance capabilities were critical to tracking progress and measuring pre / post improvement.”
Trades Subject Matter Expert

TechAssist reporting dashboard with store performance, trends, distribution, and map views — Personalize, download, and subscribe to an extensive library of over 40 reports.

Ask! for additional analysis, recommendations, and trade intelligence.

TechAssist AI is a secure AI platform that enables the rapid delivery of new AI solutions using the refrigeration-related data and analytics within TechAssist.

Store example“I am at Store 6. How is it performing? Please provide metrics compared to the fleet and recommended actions.”Click here to see response

Ask TechAssist response analyzing Store 6 performance compared with the fleet

Asset example“Rack W at Store 10 is performing poorly and failing its superheat and cycling tests. What is the potential root cause and how do we fix it?”Click here to see response

Ask TechAssist response analyzing Rack W performance issues and recommended actions

Enterprise case study

Proven across more than 5,000 stores.

TechAssist enabled one of the largest U.S. grocers to significantly and measurably improve fleet performance and reduce costs.

60%+ reductionFleet target temperature range deviations

⅓ repair hoursStores at 95% time-in-target compared with 65%

7× improvementHigh-TechAssist-usage stores compared with low-usage stores

Bar chart showing refrigeration time-in-target increasing from 77.7 percent to 88 percent — Time-in-target improved over the deployment.

Scatter plot showing lower reactive repair hours as refrigeration time-in-target increases — Higher time-in-target correlates with fewer reactive repair hours.

Why TechAssist

Domain knowledge built in.

Traditional building systems generate telemetry. TechAssist turns it into actionable intelligence.

Refrigeration expertise

Diagnostics based on engineering knowledge, not generic analytics.

Fleet-scale intelligence

Purpose-built for portfolios with hundreds or thousands of sites.

Operational focus

Insights designed for technicians through senior leadership.

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Manage Refrigeration with Confidence.

Put your existing operational data to work to decisively improve and measure refrigeration performance.

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